Answers made simple

Laundry pickup and wash-and-fold FAQs.

A few helpful details before you put that laundry basket down.

Where does CleanDrop offer pickup and delivery?

We currently focus on Saluda, Urbanna, Deltaville, Hartfield, Gloucester, Mathews, White Stone, Kilmarnock, Irvington, Weems, and surrounding communities. Request service and we'll confirm if your address is on our route.

How do I schedule a pickup?

Fill out our online pickup request form with your contact information, address and preferred date. We will send an acknowledgment email, then contact you to confirm route availability and details. Submitting the form does not automatically reserve an appointment.

How much does wash and fold cost?

Our published standard wash, dry and fold rate is $2.25 per pound. Bulky bedding and select household items are priced individually. See the full price list. Your final charge depends on actual weight, selected extras and any applicable fees or minimums confirmed for your order.

What detergent does CleanDrop use?

Standard wash-and-fold pricing includes All Free & Clear detergent. Other detergent options and laundry-care add-ons may be available at the prices shown on our pricing page.

Can you wash comforters and household items?

Yes. We list per-piece pricing for twin, full, queen and king comforters/duvets, as well as throw blankets, pillows and tablecloths. Please ask about other specialty items before your pickup.

How long does laundry take?

Timing can depend on your pickup route, laundry volume, and specialty items. We’ll confirm expected turnaround when we arrange your order rather than promise a time before reviewing your request.

Do I need to be home when you arrive?

Let us know your preferred handoff details when requesting service. We will confirm the pickup and return arrangements that can be accommodated.

Can I arrange weekly or recurring service?

You're welcome to request weekly or every-other-week pickups. We'll confirm recurring options and route availability directly with you.

Can I request special handling or different detergents?

Absolutely tell us what you need in the notes field. We’ll review your preferences with you and confirm what we can accommodate before service begins.

How and when do I pay?

There is no payment required to request a pickup. We will confirm service details directly and send your final invoice through QuickBooks Online after your laundry is weighed and processed. You can pay using the options provided on that invoice. The website does not collect card details.

Still have a question?

We’re happy to help you figure out the best option for your laundry.